Friday, November 22, 2013

Why Don't We Study This in School?

 George has 3 dollars   $$$
-If Rick takes 2 dollars  $$
How will George feel??

Empathy is one of the most vital skills in Emotional Intelligence and it is a skill that can be learned.  Like math, it must be practiced to gain mastery.  We can cultivate empathy on a daily basis by imaging and observing how others feel.

Friday, November 8, 2013

More on building empathy

This video is amazing.  Sometimes sad but incredibly powerful and a great reminder of building empathy.  Designed for healthcare providers, this can be a reminder to imagine the experience of your customers.  

Monday, November 4, 2013

Cultivating empathy

Empathy is the WD40 of relationships.  We can become more empathic by:
•  Increasing awareness of our inner emotional states. It's easier to recognize feelings
in others when we are familiar with feelings in ourselves.
•  Teaching ourselves to pay attention to the emotional states in others.
•  Looking for similarities between ourselves and others and remembering times that we felt similarly (even if the circumstances are very different).