Monday, March 29, 2010

"The Importance of Emotional Intelligence in Small Business Owners"

Here's an excerpt from the article "The Importance of Emotional Intelligence in Small Business Owners"

Emotional intelligence helps you:
-Deal with conflicts and problem solving
-Offer better customer service
-Hire the best people for the job
-Trust your business instincts and intuition
-Listen to others, understand them, and make them feel appreciated
-Control your reactions to challenges, and stay positive when mistakes happen
-Market to your customer because you’re better able to empathize with them
-Write better, more emotionally driven, content
-Connect with potential partners and build business relationships

You can read the entire article here.

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