For those who are reluctant to spend money on an outsider, it's important to consider the hidden but staggering costs associated with being a dysfunctional team. The cost of losing and having to replace one good member will more than cover any initial expense of a good consultant. And that’s before factoring in the value of higher productivity and reduced stress.
From Overcoming the 5 Dysfunctions of a Team by Patrick Lencioni
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