I often bring interactive exercises to my workshops. These keep participants engaged (and awake). But these exercises can’t simply be diversions or gimmicks. Especially in the area of trust. Researchers and business experts continue to confirm Patrick Lencioni’s (5 Dysfunctions of Teams) premise. Trust is vital for healthy teamwork. The irony of team building events is that the day can be exhilarating or fun but actually cause a loss of trust. This is because the real issues are never surfaced and everyone learns to pretend the team is now closer. Trust erodes at work the way it does in other areas of our lives--through sometimes small, mundane misunderstandings that seem too "unimportant" to talk about. These build into attitudes that filter everything we see our colleague (friend, family member) do. Lencioni’s work reminds us that trust is required for conflict to be handled effectively AND conflict must be addressed for trust to survive.
© 2011 Laura Lewis-Barr all rights reserved