• Use accountable language instead of victim language.
• When you make a mistake or you contribute to a project that doesn’t achieve desired results, share what you could have done differently, and how you will use the experience to improve future results.
• Share gravity issues (those issues over which you have no control, such as budgets) with your team, and talk about how you can work within those constraints.
• Take accountability for the results of your team.
• Incorporate these principles into performance evaluations and recognition programs to demonstrate their importance.
Adapted from Ohio State program