A true story.
Rick and I are selling our home. Several weeks ago, we readied ourselves to interview several realtors. Still, we knew our tendency—to go with the first person we met. That was Bob. Nice guy. After hellos, we sat at our dining table and Bob took us through his glossy brochure. He described his brokerage, his sales strategies, and selling philosophy. Then we paged through the contracts. After an hour, we were ready for a walk-thru. As we pointed out improvements and made excuses for eccentricities, Bob said little. We moved quickly from room to room, shook hands, and Bob left.
“So, he seems ok, right?” Rick knew our busy schedules and how much we both hated this interviewing process.
I shrugged. I wanted to go with Bob so we could be done with interviews, but his silence felt like disinterest, or worse. How could he sell our home if he was apathetic (or appalled)?
I arranged another interview. Denise came over the next evening, while Rick was at a Cubs game.
She shook my hand and launched into the living room. Denise had worked designing new homes. I feared she would detest my unconventional art and my “unusual” design choices. But Denise wasn’t a snob. She immediately began talking about what she saw-the furniture, the colors, the architecture. She “got” my style and offered helpful suggestions to make our home more “mainstream.” We spent two hours, going from room to room.
It was now 9 pm. Denise was in heels, but she impulsively began moving my furniture. I grabbed the other end of a couch so it wouldn’t drag on the oak floors.
“Do you always do this on your first visit?” I teased.
“Only with clients who will let me.”
Denise and I had never sat down. She had never formally pitched herself or her company, but here she was, at the end of a long day, moving furniture throughout my home. Her passion for real estate was palpable.
Rick came home from the game to a newly staged living room.
While Bob seemed competent, ethical and kind, Denise’s incredible zeal closed the deal. From the minute she entered the room, it was clear we would employ her talents and enthusiasm. In all lines of work, there is no substitute for passion.
What are you passionate about? Is there a way to bring your passions to your work?
© 2009 Laura Lewis-Barr all rights reserved