Wednesday, October 20, 2010

Conflict at Work

When trust is lost how can workers regain it? How can we turn around a poisoned relationship?

Team reflection:
Am I perpetuating a workplace conflict through gossip, my nonverbal behaviors, or silence?

We may feel justified in our feelings about “certain” co-workers but are we correct in our assumptions? Could there be other realities? How might our “opponents” see our behavior?

What is the cost to me when I hold a grudge?

What next:
Team members in conflict may need mediation from a neutral third party. Are you that person? Even if those in conflict aren’t ready to sit down together, “positive gossip” can build bridges and empathy. Can you help other team members understand each other better? Can you relate only positive messages and build trust within your team, instead of division?
© 2010 Laura Lewis-Barr all rights reserved

No comments:

Post a Comment